• Delivery times vary depending on the size of the item. Smaller items generally arrive within 5-12 days, while larger items can take up to 12-31 days.

In order to minimize our carbon footprint, we prioritize shipping multiple orders together whenever possible. Additionally, we utilize more efficient transportation methods that may not be as frequent as regular systems, but contribute to our commitment to the planet.

For your convenience, we cover all custom charges worldwide. Our goal is to provide a seamless shopping experience where the price you see is the price you pay. If you happen to receive a custom charge, please don't hesitate to contact us via the website chat. Our dedicated team will be more than happy to help you.

Should you wish to alter the emitting colour or change the hanging length, we are more than capable of accommodating your request. Simply contact us through the website chat and our dedicated team will provide the necessary guidance for your needs.

Just pop us a message on the website chat, you can find this in the bottom left of the page.